Community Representative
Community Representative
Department
Client Support
Department
Client Support
Location
Remote
Location
Remote
Type
Full-Time
Type
Full-Time
As a Community Representative at Consulting.com, our mission is to help clients achieve their first wins and keep them engaged by making the community a place they value.
You’ll take ownership of the client experience, uphold our standards, resolve issues quickly, and create an environment that drives engagement, progress, and client success.
What You'll Do
Act as a coach. Help clients succeed by answering questions clearly and guiding them towards their next win with care and intent.
Engage with clients daily. Clear DMs, respond to every post and comment, and follow up with anyone who needs extra help.
Be proactive. Do not wait for questions. Spot confusion early, step in, and offer help before small issues become bigger problems.
Own the community experience across all assigned platforms. Uphold community standards, keep discussions respectful and valuable, and remove spam or inappropriate content promptly.
Track and report. Monitor your KPIs daily and submit an end-of-day report every shift covering your metrics, wins, blockers, and emerging trends.
The Ideal Candidate
You focus on client wins and progress, not just answering questions.
You take ownership and follow through. Nothing is left hanging, forgotten, or unresolved.
You show up every day with speed, consistency, and care, while remaining open to feedback and improvement.
You make every interaction personal, never generic. No AI responses here.
You anticipate client needs, spot patterns, and flag issues before they escalate.
You are eager to grow personally and professionally.
Performance and Standards
Here are the main areas you'll be judged on, tracked daily and reviewed every shift.
Client wins
Wins are identified daily, celebrated, and shared to build momentum and keep the community motivated.
Posts and comments
100% coverage. Every post and comment receives a response. Nothing slips through the cracks.
DMs and support tickets
All messages and tickets are handled before the end of your shift. Nothing is left unanswered or forgotten. We work quickly, but never at the expense of quality.
What Our Clients Are Saying
Les Robson
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The support is excellent, and you can tell this product has been designed to help you succeed. The tools are all here. Now it’s time to put in the work.
Scott Tallent
Great platform and support! If Whop could create a feature where you could invite a team member to join your account then that would be awesome!
Rob Ell
Perfect tools, guidance, support and community I need to fire up my 2026! Grateful for you Iman and your spirited team! 🚀
Julia GG
Great product, top support - best money spend this year!
Todd Brooks
Amazing training videos, next-level tools, and the best support money can buy! I wish I could give 10 stars.
Christian Perez
The support from this group has been great. My girlfriend and I both won in Monetise Mania 1.0 and seeing what the leaders of this group have done is amazing. Definitely a solid investment.
Angelo dela Cruz
An abundance of valuable information and top notch support! Thank you!
Kamulah Thompson
Amazing community. I feel well supported. Everything isn' t always smooth sailing, but it is teaching me to roll with the punches, and try and get stuff done with what you have.
Kay Scheers
A great opportunity! Great training. The tools are easy to understand. The community supports each other to win! AskIman has quelled my quandaries, so I can work even and steady.
Working at Consulting.com
At Consulting.com, we believe in becoming better every day, both at work and in life. Whether it’s running marathons across the world, taking on HYROX or stepping into the boxing ring, we enjoy challenging ourselves and pushing each other to do more. Being an A-player takes dedication, and we believe that same drive to improve should carry into your personal life, too.
2023
Marathon
Los Angeles, London, Cape Town
2026
Boxing
Dubai
2025
Hyrox
Dubai
2026
Coming Up
Mount Kilimanjaro
Kilimanjaro, Tanzania
Requirements
Excellent written and spoken English.
Strong attention to detail and reliable follow-through.
Ability to stay engaged, responsive, and consistent across multiple platforms throughout the day, taking ownership without needing to be micromanaged.
Comfortable working in a fast-paced, high-expectation environment.
Experience in community management or a client-facing role is a plus, but it’s not essential.
You Shouldn't Apply If
You’re looking for a strictly 9-to-5, Monday-to-Friday role. This role is demanding and requires an all-in mentality. We're looking for someone who will put in the work that others won't.
You take constructive criticism personally or struggle to let go of your own ideas when there's a better way.
You're looking for a part-time role or want the flexibility to work with multiple clients simultaneously.
Software Skills
Whop
Notion
Slack
Google Workspace
Coaching and Development
You will work closely with the community team lead through regular performance reviews, direct feedback, and shared playbooks. This role is designed to sharpen your communication, judgment, and client instincts, fast.
Strong performers will gain increased ownership, help define what an exceptional community experience looks like, and shape how the team operates as Consulting.com scales.
About Consulting.com
Consulting.com, founded in 2016, has served over 30,000 clients worldwide. We consult our clients on how to build, scale, and refine their online businesses through software, service, and strategy.
Everything we do is rooted in real-world experience. We do what we teach. That same standard applies to how we support our clients. This role exists to ensure every new client feels guided, supported, and confident from their first interaction with us.
What You'll Do
Act as a coach. Help clients succeed by answering questions clearly and guiding them towards their next win with care and intent.
Engage with clients daily. Clear DMs, respond to every post and comment, and follow up with anyone who needs extra help.
Be proactive. Do not wait for questions. Spot confusion early, step in, and offer help before small issues become bigger problems.
Own the community experience across all assigned platforms. Uphold community standards, keep discussions respectful and valuable, and remove spam or inappropriate content promptly.
Track and report. Monitor your KPIs daily and submit an end-of-day report every shift covering your metrics, wins, blockers, and emerging trends.
The Ideal Candidate
You focus on client wins and progress, not just answering questions.
You make every interaction personal, never generic. No AI responses here.
You take ownership and follow through. Nothing is left hanging, forgotten, or unresolved.
You anticipate client needs, spot patterns, and flag issues before they escalate.
You show up every day with speed, consistency, and care, while remaining open to feedback and improvement.
You are eager to grow personally and professionally.
Performance and Standards
Here are the main areas you'll be judged on, tracked daily and reviewed every shift.
Client wins
Wins are identified daily, celebrated, and shared to build momentum and keep the community motivated.
Posts and comments
100% coverage. Every post and comment receives a response. Nothing slips through the cracks.
DMs and support tickets
All messages and tickets are handled before the end of your shift. Nothing is left unanswered or forgotten. We work quickly, but never at the expense of quality.
What Our Clients Are Saying
Les Robson
The support is excellent, and you can tell this product has been designed to help you succeed. The tools are all here. Now it’s time to put in the work.
Julia GG
Great product, top support - best money spend this year!
Angelo dela Cruz
An abundance of valuable information and top notch support! Thank you!
Scott Tallent
Great platform and support! If Whop could create a feature where you could invite a team member to join your account then that would be awesome!
Todd Brooks
Amazing training videos, next-level tools, and the best support money can buy! I wish I could give 10 stars.
Kamulah Thompson
Amazing community. I feel well supported. Everything isn' t always smooth sailing, but it is teaching me to roll with the punches, and try and get stuff done with what you have.
Rob Ell
Perfect tools, guidance, support and community I need to fire up my 2026! Grateful for you Iman and your spirited team! 🚀
Christian Perez
The support from this group has been great. My girlfriend and I both won in Monetise Mania 1.0 and seeing what the leaders of this group have done is amazing. Definitely a solid investment.
Kay Scheers
A great opportunity! Great training. The tools are easy to understand. The community supports each other to win! AskIman has quelled my quandaries, so I can work even and steady.
Working at Consulting.com
At Consulting.com, we believe in becoming better every day, both at work and in life. Whether it’s running marathons across the world, taking on HYROX or stepping into the boxing ring, we enjoy challenging ourselves and pushing each other to do more. Being an A-player takes dedication, and we believe that same drive to improve should carry into your personal life, too.
2023
Marathon
Los Angeles, London, Cape Town
2026
Boxing
Dubai
2025
Hyrox
Dubai
2026
Coming Up
Mount Kilimanjaro
Kilimanjaro, Tanzania
Requirements
Excellent written and spoken English.
Strong attention to detail and reliable follow-through.
Ability to stay engaged, responsive, and consistent across multiple platforms throughout the day, taking ownership without needing to be micromanaged.
Comfortable working in a fast-paced, high-expectation environment.
Experience in community management or a client-facing role is a plus, but it’s not essential.
You Shouldn't Apply If
You’re looking for a strictly 9-to-5, Monday-to-Friday role. This role is demanding and requires an all-in mentality. We're looking for someone who will put in the work that others won't.
You take constructive criticism personally or struggle to let go of your own ideas when there's a better way.
You're looking for a part-time role or want the flexibility to work with multiple clients simultaneously.
Software Skills
Whop
Notion
Slack
Google Workspace
Coaching and Development
You will work closely with the community team lead through regular performance reviews, direct feedback, and shared playbooks. This role is designed to sharpen your communication, judgment, and client instincts, fast.
Strong performers will gain increased ownership, help define what an exceptional community experience looks like, and shape how the team operates as Consulting.com scales.
About Consulting.com
Consulting.com, founded in 2016, has served over 30,000 clients worldwide. We consult our clients on how to build, scale, and refine their online businesses through software, service, and strategy.
Everything we do is rooted in real-world experience. We do what we teach. That same standard applies to how we support our clients. This role exists to ensure every new client feels guided, supported, and confident from their first interaction with us.
Think you're a fit? Apply now.
Think you're a fit?
Apply Today.
We set extremely high standards because we operate at an extremely high level. If you read through this and felt the pull, we want to hear from you.
This is a rare opportunity to play a key role in a fast-growing, world-class team. If you've got what it takes, step up and apply.
We set extremely high standards because we operate at an extremely high level. If you read through this and felt the pull, we want to hear from you.
This is a rare opportunity to play a key role in a fast-growing, world-class team. If you've got what it takes, step up and apply.